Hey Sara. Thank you for the review and for being a loyal customer.
So the Encore range is actually an artist range of products, the reason is that the numbing effect is short acting, so needs reapplication. It is designed to be used in conjunction with the numbing foam and greensoap so you're constantly exposed to the naturally numbing effects of the product.
Thank you for trying the product though and we recommend using the combo of products to get the full effect.
Best wishes
Kirk